Uncategorized Archives - Marketing Tips for Hoteliers

Uncategorized February 7, 2022

[INTERVIEW] Anja Poser, Sales Manager at AMMI Hotels & Co, Leaders in Guest satisfaction

Dear hoteliers, I recently spoke with Anja Poser, Sales Manager at Apart’hôtel Ajoupa, Aparthotel Vieux Nice, Hôtel du Centre and Hôtel de France Nice, all very beautiful hotels in the center of Nice filled with conviviality, simplicity and generosity. AMMI’s establishments were recently listed in the Top 8 Hotels in Nice on Tripadvisor, and are leaders in customer satisfaction on most websites. As you can imagine, we had a long conversation about that! But what…

E-reputation April 2, 2021

Why it is a mistake to mix your online reputation with your guest satisfaction analysis.

Dear hotel owners and managers, I know that 95% of people mix their online reputation and guest satisfaction analysis. I did the same thing…

Guest Experience March 24, 2021

Master Classes and Webinars designed for Hoteliers

Have you ever wondered how to reduce your OTA commissions? How to become Number one on TripAdvisor? Or how to make more benefit with your RMS?

Our Master Classes and Webinars aim at answering all these questions. Check it out!

About the blog

Welcome to our blog! In it we talk about Hotel CRM and Email Marketing.

Our team of hotel marketing and guest satisfaction experts regularly share tips and advice to help hotels with ideas, best practices and benchmarking data gathered with our hotel customers and tech partners.

We wish you happy reading and a lot of direct bookings!
Sign-up for our Newsletter

{{Privy:Embed campaign=1577152}}
About the author

Tony Loeb started his career in Hotel marketing in 2001 as a webmaster, then quickly became the Technical Director of a web agency specialized in the hotel industry.

Passionate about the tourism sector and attracted by the idea of taking on new challenges, Tony took over the management of a team of hotel consultants until 2014, when he decided to make hotel marketing his core business.

In 2014, he co-founded the company Experience Hotel and is now responsible for its international development and deployment, improving tools for automating and optimizing customer relations, from booking to customer loyalty.
About Experience Hotel

Experience Hotel is a CRM and Email Marketing solution that allows you to manage your customer relationship. It helps to date nearly 1000 hoteliers in their quest for an all-in-one tool, which allows them to respond to all kinds of problems.

Discover our Hotel CRM